We are well aware of the recent articles posted by WIBW (and shown below) regarding postive cases of COVID-19 within the call center. We are also aware of the misinformation provided by the agency in those articles.
We reached out to WIBW and KSNT on 8 April regarding this situation. WIBW never contacted us back. However, KSNT has interviewed one of your union staff calling to light this disinformation, although to date KSNT has chosen NOT to air that interview.
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Topeka's VA Call Center confirm two members services employees tested positive for COVID-19.
13 NEWS reached out to them when a viewer contacted us, concerned about the situation.
The spokesperson said the two staff members are on home isolation, and they are following CDC guidelines to protect all employees' health.
She said staff was offered the option to tele-work, and those who chose not to are in work stations which are spaced more than six feet apart.
Chat (